Privacy Policy

Jo McCarthy Personal Training & Massage Therapy

Last Updated: July 2026

Jo McCarthy Personal Training & Massage Therapy is committed to protecting your privacy and handling your personal information responsibly in accordance with UK GDPR and the Data Protection Act 2018.

What Information I Collect

I may collect and process the following information:

Name
Email address
Telephone number
Information submitted through contact forms
Consultation forms and health questionnaires
Emergency contact details
Relevant medical information disclosed for personal training or massage therapy purposes

Why I Collect Your Information

Your information may be collected to:

Respond to enquiries
Arrange and manage appointments
Provide personal training and massage therapy services safely and effectively
Maintain appropriate client records
Communicate regarding appointments and services
Comply with legal, regulatory and insurance requirements

How Your Information Is Stored

Personal information is stored securely and only accessed when necessary for the provision of services.

Reasonable measures are taken to protect personal information from loss, misuse, unauthorised access, disclosure or alteration.

Sharing Your Information

Your personal information will never be sold, rented or shared with third parties for marketing purposes.

Information may only be disclosed where required by law or where necessary to protect health, safety or legal rights.

Retention of Information

Client records are retained only for as long as reasonably necessary to provide services and meet legal, regulatory and insurance obligations.

Your Rights

Under UK GDPR, you have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of information where appropriate
Restrict or object to certain processing activities
Withdraw consent where consent is the lawful basis for processing
Lodge a complaint with the Information Commissioner's Office (ICO)

Contact

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact Jo McCarthy using the contact details provided on this website.